
Desk
6 Jul 2026
Omnichannel pet care scales up with new centres, multi-speciality hospitals, and faster delivery
Zigly, India’s tech-enabled omnichannel pet care brand under Cosmo First, is on a rapid expansion drive. As of mid-2026, it operates around 46 pet care centres across the country and aims to reach 60 by end of FY26, doubling revenue in the process.
Key highlights from recent news:
New centres opened in BTM Layout (Bangalore, June 2026) and Sector 18, Rohini (July 2026), strengthening its presence in high-growth residential clusters.
Strategic acquisition of Dr. Santa Animal Healthcare in Whitefield, transformed into a 24x7 multi-speciality pet hospital with diagnostics, surgery, and grooming.
Launched a new mobile app (Jan 2026) to streamline service booking, purchases, and veterinary follow-ups.
Shifted from pure D2C to a stronger omnichannel model with private-label products and faster home delivery (90-minute delivery window in select cities).
Zigly’s acquisition of Dr. Santa Animal Healthcare was formally entered into on July 28, 2025, with the business transfer agreement executed on that date; the deal is being completed in three tranches over 36 months.
Petpitch India view: From Petpitch India’s perspective, Zigly’s growth is a strong signal of India’s maturing pet-care ecosystem, where structured clinical services, grooming, and curated retail converge into integrated ecosystems. Aggressive expansion and multi-speciality acquisitions like Dr. Santa demonstrate professionalisation and investor confidence.
For B2B stakeholders, Zigly’s model offers opportunities in supply, diagnostics, and franchise partnerships. However, sustainability will depend on unit economics, staff quality, and regulatory compliance—areas where third-party audits and industry collaboration will be critical.
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